How to give constructive criticism: 11 simple and effective tips
Constructive criticism is an intrinsic part of the assertive communication process. When we are able to express our points of view clearly, being empathetic with others, we can make a good constructive criticism. Of course, it is a somewhat delicate process.
In this article we are going to see what are the steps to follow to make constructive criticism about the actions, the way of being or the performance of the other person.
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What is constructive criticism?
The process of making a constructive criticism responds to several factors to take into account, but the basis of all suggestions about what can be done to improve something will always be empathy that is held by the other person.
When we care about the development of another person, in any of their areas, we only want this person to be able to improve their capacities, and for this it is necessary that we express what are the aspects in which their way of behaving could change (from our point of view view).
Thus, to make a critic with the best intentions, it is necessary that we be able to put ourselves in the place of the other and feel how things are from their perspective.
It is not only necessary to think about the consequence of improving, the final product, but also consider the present moment in which the improvement has not yet occurredWhat concerns, insecurities and expectations does the other have? How can a direct criticism be taken?
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How to make constructive criticism?
Here are several tips and advice on how to make constructive criticism appropriately.
1. Have knowledge on the subject
Commenting on something that we do not know is not constructive at all, on the contrary, instead of adding, we will be subtracting.
The most advisable thing before giving your criticism to a person is that you make sure that you have a minimal command of the subject on which you are going to comment. If not, give your opinion that way could be seen as unwarranted meddling and a waste of time.
2. Conduct a situation assessment
Before giving your point of view on the performance of a person, it is necessary that you evaluate which are the variables that are influencing the final result. Thus, in your constructive criticism you can provide more accurate information on the aspects where the person must improve.
For example, the person may already know that they are not doing well in college, but this is mainly due not to his lack of organization or study skills but the simple fact that he works in the afternoons and has no energy left to to study.
3. Make sure to include positives
When you are preparing to make some constructive criticism, the ideal is that you do not focus only on the aspects to be corrected of the person, but that you also take charge of highlighting their virtues. This goes a long way toward reinforcing the other person's motivation to keep progressing.
4. Take into consideration the moment
We must be timely when criticizing positively. It is necessary that we take into consideration the moment in which we will express our points of view to the other.
Sometimes it is necessary to wait for the right situation so as not to be disrespectful.
5. Take into account the place
As with the moment, we also need to check well if the place where we are we find is the most appropriate to make the observations that we would like to make to someone about Its performance.
The idea is that we manage to motivate to improve, do not generate uncomfortable situations.
6. The type of language
Clear language should always be used. Let's not leave any ideas up in the air, because this can lead to misunderstandings. We must discuss, point by point, what are our observations and recommendations.
We do not want to generate rejection, but a bond of trust with the subject.
7. Reinforce your goals
It is important to emphasize the goals that the other person intends to achieve.
It is good to remind him how much he wants to do it and that it is worth the effort to achieve it, always making sure that these objectives are achievable based on the possibilities of the subject.
8. Allows the opportunity for replication
Once you finish expressing your constructive criticism, make sure to give the other person the respective right to reply. It is necessary that the communication is two-way and the other also has the opportunity to give their point of view on your suggestions.
9. Control the tone of voice
The tone of voice we use to communicate our opinions will largely determine how the communication dynamics will be.
We must not be hostile so that the other person does not feel respected. The calmer we are, the better.
10. Take into account the availability of the other person
There are people who are not available to receive criticism, even as constructive as they may be. In the first instance we can try an approach to give our criticisms, but if the subject is not receptive to them, it is best not to insist too much.
11. Consider the other person's possibilities
Identify whether the other person has the resources to change their situation, or if on the contrary it is something that is beyond his control.
In the event that the subject cannot change her real situation, avoid criticizing him, and only provide your support and support to the extent that you can.
Bibliographic references:
- Bertram, M. (2004). How the Mind Explains Behavior: Folk Explanations, Meaning, and Social Interaction, MIT Press.
- Griffin, E. TO. (1997). A first look at communication theory. New York: McGraw-Hill.