Internal coaching: what it is and what benefits it brings to companies

Companies, for the simple fact of being, must maintain an internal structure and a series of regularities in their way of working; some "rules" that give meaning to the coordinated efforts of several people collaborating with each other to reach certain objectives. But at the same time, a company, also due to its very nature, must be able to be flexible and adapt to the changes that have around you, so as not to get stuck in the past and continue to be viable, reaching your productivity goals and/or cost effectiveness.

These two logics, which at first glance seem contradictory, are a source of friction and potential conflict within any type of organization, and that is why, in general, Companies, once they reach a size that allows it, incorporate resources and personnel that allow them to quickly detect errors and dysfunctions in their way of working, on the one hand, and correct this kind of problems on the fly, in a dynamic way and without being weighed down by the stagnation of hierarchies and the mentality of "this has always been done this way".

As well; internal coaching is one of those strategies that allows combining both logics with greater agility: provide meaning and an overall vision to everything that is done, while reacting quickly to the challenges that arise both inside and outside the organization. Let's see what it consists of and what it contributes to the world of corporations and companies in general.

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What is internal coaching?

Internal coaching is the form of business coaching in which the figure of the coach works so that the people under his/her support and assistance learn to play coach roles in turn, to apply them without their presence and independently. In this way, the dynamics of coaching are inserted and internalized within the work dynamics of an organization, as an endemic element.

Fundamentally, it is about training professionals from a company to coach their colleagues and collaborate, as agents of change, to promote a positive transformation of the work culture in your organization.

Due to the nature of this work, in practice the intervention through internal coaching focuses towards CEOs, Department Directors and senior executives in general, although it can also be used in equipment.

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What functions can people trained in coaching address through this process?

As a general rule, the company's professionals who have received training from a coach at through internal coaching they do not have the same level of theoretical-practical knowledge as the one who has formed; however, yes gain significant skills in the following aspects of management within a company:

• Ability to mediate conflicts
• Communication skills to express clearly and appropriately
• Easier to lead teams setting an example, motivating and inspiring other professionals
• Improving persuasive skills in talks and negotiations
• Greater ability to detect problems in the workflow
• Better understanding of how incentive systems work within the company
• Ability to quickly detect inconsistencies between the vision, vision and values ​​of the company, and the policies adopted in certain aspects of the organization

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What are the advantages of internal coaching?

Main benefits that an internal coaching process brings to the company are the following:

• The people trained by the coach adapt their coaching functions to the values ​​of the company and its way of operating
• These new figures that energize coaching processes are very accessible at all times from the point of view of the rest of the staff members
• The people trained by the coach understand more quickly if the strategies they use work, as they are always "soaking up" in what is happening in the organization
• Knowing more about the workforce facilitates communication and an honest expression of concerns
• The internal position of people trained in coaching enriches the company's strategic processes, decision-making on fundamental issues that affect HR
• New senior or middle managers have a network of support and assistance from the first days
• It is more optimal to save money in the medium and long term than relying on outsourced coaching services

Do you want to train in coaching?

If you are interested in professionalizing yourself as a coach to offer internal or external coaching services, the training programs of European School of Coaching (EEC) are for you.

This entity founded in 2003 and with a presence in several countries in Europe and America specializes in training coaches through courses of variable duration and adapted to all the branches of coaching, either through face-to-face, online, or modality classes mixed. To find out more, contact EEC.