Stradivarius promotes the figure of an 'online' expert in all its stores

The ‘low-cost’ youth fashion brand Stradivarius, belonging to the Spanish textile group Inditex has announced its great novelty specially designed for all customers who are loyal to make their purchases in the physical stores of the brand throughout the world. As reported in a statement, Stradivarius is promoting omnichannel in its stores with the launch of the figure of the ‘Online Specialist’, that is, a expert in ‘online’ shopping and also in fashion.

In this way, all clients who wish to do so may require the services of this specialist, who will offer a fully personalized attention to all those bought in everything related to the digital world of the ‘low-cost’ firm. For example, doubts about the products for sale on the website will be resolved, it will also be information about the styles, and even help with the purchase of a product or correct size for Internet.

Available all over the world

The 'Online Specialist' will be available in more than 900 physical stores that the Stradivarius brand is distributed in all the countries where its online sales are established, and thus, not only Spanish clients will have this service, if not those that the Inditex youth firm has spread over the five continents.

It should be noted that, in addition to the services mentioned above, this expert in 'online' purchases will also allow the collection of orders online is more immediate and personalized at the points of sale. In this way, you will not need to go through the box or queue to pick up the purchase.

Innovation at Stradivarius

The textile group Inditex is committed to reinventing another of its stores, after the proposal for a new Zara store, in order to connect more with your young and digital audience. It is committed to omnichannel and innovation with new technologies in your stores. Stradivarius is currently present in 74 international markets with more than 1,000 physical stores.

However, more and more countries are joining in to bring ‘low-cost’ fashion to more countries. Currently, there are 32 countries that can make their Stradivarius purchases over the Internet, but it is estimated that this number will continue to increase. More and more, customers choose to buy on the website, in addition to seek new shopping experiences when visiting stores.