How does chat therapy work?

In recent decades, online therapy has been gaining ground as a therapeutic option due to its multiple health benefits mental, it is very comfortable, it does not require travel, it adapts better to the schedule of many people, among many others Benefits.

Some online therapy clinics offer the option of contacting a psychologist via video call which makes it possible for many patients to adapt therapy to their lifestyle and thus access therapy that would not otherwise could.

Interview with Aída Rubio: text message therapy

Today we speak with Aída Rubio, Head of the Online Psychological Service and health psychologist, to tell us how online psychotherapy works.

How did the idea come about? Why therapy via video call?

This initiative exists thanks to the testimony and demand of a multitude of people who request a service of the highest quality at an affordable price. A service that is also comfortable and flexible. We offer a protected space where at all times our patients are accompanied by an expert who supplies them guidelines to help them manage those situations that cause them discomfort and thus achieve a higher level of satisfaction vital.

Online therapy allows connection from anywhere that respects the privacy of therapy and at any time. Psychotherapy sessions are completely confidential so patients can express their feelings and emotions, as well as the experiences or thoughts that concern them safely and accessible.

What services does it offer and who is it aimed at?

We offer high-quality psychological counseling to people who for whatever reason want to improve their well-being. All psychologists are licensed and collegiate, and have extensive experience in handling the following areas:

• Couple, Infidelities, Breakup, Toxic Relationships, Emotional dependence, Sexuality where the help of a Psychologist can be essential, to understand and address these situations.
• Anxiety, Self-esteem, Depression, Agoraphobia, Grief, Work Stress, Panic Attacks in which a professional becomes a fundamental key to improvement.
• Mindfulness, Social Skills, Communication and Assertiveness, Lifestyle, Acceptance, which help to overcome and achieve greater personal or professional success.

The cost is € 96 per month and includes 4 Sessions / month of 60 min per video call, and an asynchronous chat channel open with the therapist. In addition, it has a Money Back Guarantee during the 1st Week.

Psychological therapy 3.0

What makes you different from other online therapy centers?

Our priority is to provide a service of the highest quality, for this reason we have a very broad team of psychologists and we assign the patient the psychologist that best suits her needs. If they are not comfortable with the professional, they can request a change. We always closely monitor patient satisfaction with our services.

The therapist will analyze the situation with the patient (through conversations and psychological tests), will set the objectives that the patient wishes to achieve and the improvement process will begin. Thanks to our advanced technology, it is possible to speak via text, images, audio notes and video calls. And all from security, confidentiality and accessibility.

How does online therapy work?

The therapy takes place in a weekly session by video call lasting one hour, in which the patient talks with her psychologist and works on the set goals. Likewise, the chat channel is open, with a similar operation to WhatsApp. In this channel, the patient can write messages to his therapist at any time, and he will reply in asynchronous way, that is, not the same moment if not later, as soon as possible, from 09:00 to 21:30

Regarding the relationship of trust with the therapist and adherence to treatment, how is it different from face-to-face therapy?

Here too, a lot of trust is generated since patients can write us all their thoughts and describe their emotions when they have them, so that a very strong therapeutic bond is generated, and a deep knowledge of the person and their situation. This allows us to guide and help them in their evolution and improvement.

With the first introductory video call, we put on our face and voice, generating a good therapeutic alliance that is the basis for a successful therapy. We have had a very good reception and we continue to improve to provide a committed and effective psychological service.

New technologies have brought new forms of communication with patients, but what exactly are the benefits of online therapy?

• The comfort. It allows you to be anywhere and at any time and have the confidence that you can write to your psychologist what is happening to you.
• It is totally anonymous and confidential: If the patient wants total privacy, she can access her psychologist from her mobile or her computer without anyone else knowing that she is using the service.
• The price, since our goal is to make it accessible to as many people as possible.

What are the most frequent problems that you come across in consultation?

We find the same as in face-to-face therapy, everything related to the world of the couple, as well as issues of anxiety, depression, self-esteem, etc. Lately, the demand for mindfulness training is also growing and, simply, of people who want to achieve higher levels of success and well-being on a personal and professional level.

Is online therapy useful for all kinds of problems?

It is useful for many, many areas, let's say most, but there are still some that we do not cover. We have developed a classification of the problems that we do not deal with and when someone wants to hire the service and tell us about your case, if you fall into one of these areas we recommend that you go to another type of service.

From your point of view, what is the message for those people who feel the need to go to therapy but have difficulty taking the step? Do you think it is a good option for them?

I would tell them to cheer up and trust to talk to us. We are going to listen to them and we are going to focus on understanding their situation without judging them and regardless of who they are. We have a lot of experience helping people who choose us as their first option, because it is a more accessible, safe and private option than others.