Psonríe: the psychological assistance app without waiting

Times are changing and, with them, our perception of what psychological well-being means.

Perhaps that is why today there are resources such as Psmile, a digital platform that is accessed through an app and that allows psychological assistance to be obtained online and at the moment, without the need to make an appointment. It is an idea as interesting and useful as it is simple, and it owes its existence not only to the latest developments technologies, but also to recent cultural changes about what it means for most people to go to the psychologist.

• Related article: "The 8 benefits of going to psychological therapy"

Interview with the Psonríe team: the revolution of psychological assistance without waiting

on this occasion We talked to the team of professionals behind Psonríe, so that they can explain their vision of this type of service and the way in which society has changed to the point of making the existence of this type of application possible.

What is the main idea behind the development of the Psonríe digital platform?

Psonríe was born with a clear objective, to normalize psychological therapy, making it accessible to anyone, both for economic and time reasons.

We want to publicize the benefits of psychology, strip it of the prejudices that surround it (it's for crazy people, it's pseudoscience...) and make it reach the whole world.

In recent decades, many cultural changes have occurred. What effect has this had on the way in which you go to the psychologist?

The collective imagination places the psychologist as the professional who treats "the crazy people". This lack of knowledge about the real task of the psychologist means that, when we need this professional, we do not go to benefit from his knowledge to improve and facilitate our lives.

We do not doubt that if we have the flu we will go to a doctor and we are not ashamed to admit it, it is normal. With the psychologist it should be like that. We should not feel ashamed to go to the professional who will help us to rationalize and objectify a complicated situation of our lives and manage to use the best resources at our disposal to get over it

But luckily, this is changing, and more and more influential people are talking about their experience in therapy and of the importance of psychology in his professional and personal life both on television and on social networks.

The diffusion and normalization of psychology makes it easier for us to go to it without fear or prejudices.

Is psychotherapy increasingly used for more varied reasons?

We are increasingly clear that this area of ​​knowledge is present in all areas of human life: relationships personal and couple, work, sports, health, self-knowledge, vital crises, raising children... issues that have nothing to do with to do with a pathology, which affects us all at some point in our lives and which, until now, we were forced to carry in silence and loneliness.

A psychologist helps us face these vital milestones so that we will reduce their negative impact, the duration of the process, and we will be able to take advantage of the situation to acquire tools that will serve us in the future. future.

How do technological advances help facilitate access to this type of professional assistance services?

The apps are the newest method to be able to contact a psychologist without having to go in person for a consultation. Depending on the app, you can do it anonymously if you wish, through a chat, voice call and even video call.

Being able to do it from home, without traveling, reduces the excuse of "laziness" and allows us to have contact with our long-term psychologist without problems of distance or time getting in the way of our path.

What are the main advantages that this system offers psychologists?

The psychologist, by reducing rental costs of the consultation space, can lower the price of his sessions, making it more affordable for those who do not have sufficient resources, he can continue with a user despite the fact that he or she moves or travels and can serve users from anywhere in the world, expanding their professional experience and reaching anyone without limit.

What is the future of technology applied to psychology?

Properly used technology will always help us improve the services we currently have.

In the case of psychology, robots that read our emotions and Intelligences are already appearing Artificial that give us general advice according to our query thanks to the data provided by the Big Data. But in a discipline where the human aspect is indispensable, a robot or an A.I. They have to be completely at the service of the professional to improve their effectiveness, but in no way can they replace it.